This privacy notice for ImmediateX (we, us, or our) explains how we collect, use, store, and share information when you use our services (Services), including when you visit our website or contact us. Questions? Contact us at [email protected].
Overview
We process personal data to run the Website, respond to enquiries, connect you with third-party platforms at your request, comply with the law, secure our services, and improve performance. You have privacy rights under applicable law. If you do not agree with this notice, please do not use our Services.
What we gather
We may gather technical information (such as IP address, device and browser type, pages visited, time stamps, and crash reports) as well as details you provide (for example, your name, email, and phone number when you ask to be introduced to a third-party platform). Some technical information may not directly identify you.
You are not required to provide information, but without it we may not be able to provide certain features. The Website is not aimed at children under 18; if we learn that we have collected a child’s information, we will delete it promptly where required.
Purposes and lawful grounds
We process information to run the Website, respond to enquiries, connect you with third-party platforms at your request, comply with the law, secure our services, improve performance and analytics in our legitimate interests, and defend our legal rights. Depending on the activity, we rely on your consent, legitimate interests, and/or legal obligation as applicable.
| Common purpose | Common lawful basis | |
|---|---|---|
| 1 | Pass your details on to a third-party platform you ask us to contact | Consent / pre-contract steps at your request |
| 2 | Support, security, fraud prevention, analytics, and running the business | Legitimate interests and/or legal duty |
Data sharing and overseas transfers
We may disclose data to service providers under confidentiality commitments; to third-party platforms when you request an introduction; to professional advisers; to regulators or authorities where the law requires it; and to a successor in the event of a merger or sale of assets. Data may be processed outside your country; where needed, we apply suitable safeguards such as standard contractual clauses or other mechanisms recognised by applicable law.
Cookies
We and our partners may use cookies and similar tools for essential operation, preferences, analytics, and marketing where permitted. You can control cookies in your browser settings; blocking some cookies may affect functionality. This service does not respond to Do-Not-Track signals.
| Category | Use |
|---|---|
| Essential only | Security, session management, and core website functions. |
| Essential / performance | Store preferences and track aggregated usage to help improve the Website. |
Retention, security, and external websites
We retain information only for as long as necessary for the purposes set out above and to satisfy legal obligations, then erase or anonymise it where possible. We use reasonable safeguards, but data sent over the internet is never fully secure. Any third-party websites we link to have their own policies.
Your rights and changes
Depending on local law, you may ask to access, correct, erase, restrict, port, or object to certain processing, and you may withdraw consent where processing relies on consent. We may revise this notice by publishing an updated version on the Website.